A safer return to travel
STAY UP TO DATE WITH THE LATEST TIPS FOR NAVIGATING TRAVEL DURING COVID-19 AND BEYOND
CANCELLATION OPTIONS DUE TO COVID-19
Reservations made on or before 14 March 2020
If your reservation was made on or before 14 March 2020 and COVID-19 affects your travel plans and depending on your circumstances, you may have one or more of the following options:
A full cash refund after submitting official documentation for review
An extenuating circumstances travel credit
Reservations made after 14 March 2020
If your reservation was made after 14 March 2020 and COVID-19 affects your travel plans, your Host’s cancellation policy will apply. Check with our Villa Specialists for more details and conditions.
COVID-19 TRAVEL ADVISORIES AND INFORMATIONS
On 11 March 2020, the World Health Organization (WHO) declared COVID-19 a pandemic.
Local and international travel requirements, as well as health guidelines, continue to change quickly. We recommend you check entry and exit restrictions at home and in your destination before booking a trip and travelling.
We're providing a list of resources below for your convenience. Click to open the link of the selected country.
World Health Organization (WHO)
United Nations World Tourism Organization (UNWTO)
European Union (EU)
Hong Kong (SAR)
Coronavirus (COVID-19) information
United Arab Emirates